First time in Linz

If you registered your address in Linz as your Main residence, you are eligible to receive the Aktivpass card.
 
The most important discount you get is the monthly public transportation ticket for € 16,70 instead of € 60,50.
 
The information provided below can be found in original, German language on the link: https://www.linz.at/serviceguide/viewchapter.php?chapter_id=121421. Translation by Deepl:
To avoid waiting times at the Citizens' Service Center in the New Town Hall, we recommend making an appointment in advance. Appointments can be booked by telephone on +43 732 7070 or online.

IMPORTANT! Due to security checks at the entrance to the New Town Hall, there may be delays. Please arrive in good time for your appointment and check your luggage in advance. Nail files, open drinking bottles or knives will be removed when you enter the building.

It is important to the City of Linz that lower-income Linzers can also actively participate in social life. For this reason, the Aktivpass was created, which offers discounts at numerous facilities.

The active pass is 10 x 6.5 cm in size, laminated card. The photo is digitally integrated into the pass and printed out.
Prerequisites:
  • 18 years of age or older
  • Main residence in Linz
  • Monthly net income: guideline rate 2023 up to € 1,424.00 (reference rate 2022: € 1,324.00)
Required documents:
  • Current proof of income
  • (e.g. payslip without vacation and Christmas bonuses, pension certificate, notification from the employment service, notification of childcare allowance, copy of settlement)
  • Current student ID or confirmation of enrollment, if applicable
  • Persons without their own income: current confirmation of co-insurance or an insurance data extract from the last month
  • Photo ID
  • A photo will be taken at the application desk. You can also upload a picture from your computer at the following link: https://egov.linz.at/fotoupload. The photo will be saved for 14 days and transferred to your active pass when you apply.
  • To upload a photo with your smartphone, please use this QR code:
    QR code to scan with smartphone for photo upload

Translated with www.DeepL.com/Translator (free version)